One-time license purchase without software assurance / annual subscription fee. Llows one-time license purchases without software assurance / annual subscription fee, but usually includes subscription. MAK keys are reserved for devices not accessing the internet for long periods of time. We make use of javascript for rendering content on this page. Visit for 24/7 real-time updates on the status of technology systems at Baylor.

  • Firms that desire high service levels where customers have short wait times should target server utilization levels at no more than this percentage.
  • Computer virus is a computer program that attaches itself to another computer program and attempts to spread itself to other computers when files are exchanged.
  • Make sure to set a reminder to verify or update your security contact information.
  • Licenses are named users and must be assigned and activated, sharing is not allowed.
  • All IT systems (including email, Blackboard, myOleMiss, etc.) are unavailable 6-8 AM every Friday morning in order to perform scheduled maintenance.

Faculty, staff and students also have access to online and downloadable versions of Microsoft Office applications (Word, Excel, PowerPoint, etc.). Customizing the help desk contact information in Microsoft 365 can greatly improve the experience for users in need of technical support. By providing updated and accurate information, users can quickly and easily reach the right person or team for assistance, reducing the time it takes to resolve any issues. This article will guide you through the process of customizing the help desk contact information in Microsoft 365.


As of 2016, microsoft excel 2019 lessons 365 is available for all employees and students at ETSU. This includes email accounts with 50GB of storage, 1TB of OneDrive cloud storage, and FREE Microsoft Office 365 downloads on five personal computers AND five mobile devices.


Self Help Some common tech problems can be solved right here with our online self-help services. Click on the settings icon on the right hand side and then“View all Outlook Settings”. Go to the app store and download the “Microsoft Outlook” app. Be sure to run both the installer and serializer packages in the folder. Visitors and GuestsLearn what IT services are available to you as a guest or visitor.

Microsoft Office

This will save some aggravation should a named user leave UGA. Licenses are named users and must be assigned and activated, sharing is not allowed. O365 is provided free to campus students, faculty, and staff.

  • You’ll find the custom help desk contact details in SharePoint Online, Exchange, etc.
  • By following the steps outlined in this article, you can easily customize the help desk contact information in Microsoft 365, improving the experience for all users.
  • Your users will use this information to contact the help desk for support with Microsoft 365.
  • Expect longer periods of time for new products especially where Microsoft has modified the provisioning method.
  • HelpDesk+ is Baylor’s one-stop solution for all things tech.
  • Review the disk space requirements or change the installation location, then click “Install“.
  • Gives users the ability to create actionable, dynamic, and engaging dashboards that you can share with others.

Farmingdale State College registered students and active faculty and staff have access to Microsoft Office 365. Any files saved within the OneDrive client will automatically to the server. To pulls files down from the server to a new or specific device, follow these steps. A new tab should open with a web view of your files and folders in OneDrive. We have identified an issue where the “Pending Overwrite” pop-up message persists. The issue is triggered when a .xls file receives a remote update while it is open in Microsoft Excel.

Office 365 Support

Office 365 is a web-based subscription service that gives you anywhere-access to MS Office tools and applications, such as Word, Excel, PowerPoint, Outlook, and OneDrive. You’ll find the custom help desk contact details in SharePoint Online, Exchange, etc. Gives users a place to connect with coworkers and classmates, share information, and organize projects.